Advisor Compliance Dashboard
Designed governance-aware workflows for regulated advice; ensured compliance was integrated early without slowing delivery.
UX Researcher, Mentor, Leader
I study how people and technology evolve together.
From social impact to AI and investment banking — I’ve built a career around understanding what moves humans, and how that shapes what we build next.
Selected Work
Wealth Advice Journey Testing
Researched engagement patterns and decision triggers to optimise entry and conversion experiences.
Digital Investing Strategy
Mapped investor intent and system behaviours to define next-generation digital advice experience.
Services
End‑to‑end UX Research
Discovery → evaluative → iterative. Hypothesis‑led, evidence‑driven, outcome‑focused.
Design Thinking Workshops
Empathy mapping, ideation sprints, prioritisation and decision framing.
Training & Mentorship
Upskill teams on UX research, HCD, interview technique, and analysis methods.
0→1 Research Practice
Set up research function, ops, templates, intake, and governance—built to scale.
How I Work
I connect data, behaviour, and design to guide high‑stakes product decisions. My focus is clarity—reducing noise and revealing what truly drives action.
Problem framing
Study design
Stakeholder alignment
Storytelling
Skills & Methods
- Interviews & depth ethnography
- Diary & longitudinal studies
- Usability testing (lab/remote)
- Surveys & mixed methods
- Journey mapping & JTBD
- Concept/value testing
- Heuristics & expert reviews
- Quant signal reading
Tools
Figma / FigJam · UserZoom · Google Suite · Jupyter/Python (EDA, NLP) · Miro · Maze · Excel · PowerPoint · Streamlit
Let’s Talk
For collaborations, advisory, or training.
Email me